Privacy Policy
Privacy Policy
An Alabama Nonprofit Mutual Benefit Cooperative
Last Updated: 6/24/2026
AutoShare Collective ("we," "us," or "our") operates the website www.autosharecollective.com and the associated mobile application (collectively, the "Service"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, join our collective, or use our services.
By using the Service, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Service.
1. Information We Collect
We collect information to provide and improve our repair cost-sharing services.
Personal Information You Provide:
- •Account information (name, email, phone number, address)
- •Vehicle details (make, model, year, VIN, mileage, photos)
- •Driver's license or identification (for verification)
- •Payment information (processed securely by third parties)
- •Repair claims and related documents (estimates, invoices, photos)
- •Communication with us (support tickets, emails)
Automatically Collected Information:
- •Usage data (IP address, browser type, device information, pages visited)
- •Cookies and similar technologies (see Section 7)
- •Location data (with your consent, e.g., for partner shop matching)
Information from Third Parties:
- •Repair shops and service partners (claim status, repair details)
- •Identity verification services
2. How We Use Your Information
We use the information we collect to:
- •Create and manage your membership account
- •Process repair cost-sharing claims and payments
- •Match you with trusted repair partners
- •Communicate important updates, claims status, and collective reports
- •Improve our services, prevent fraud, and ensure safety of the shared pool
- •Comply with legal obligations
- •Send marketing communications (you can opt out anytime)
3. How We Share Your Information
We do not sell your personal information. We may share information in these situations:
- •With repair shops and service partners (only as needed for your claims)
- •With payment processors and service providers (under strict confidentiality)
- •For legal reasons (court orders, subpoenas, regulatory compliance)
- •In the event of a business transfer (merger, acquisition)
- •With your explicit consent
Aggregate or anonymized data (that cannot identify you) may be shared publicly or with partners to show collective performance.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
Depending on your location, you may have rights to:
- •Access, correct, or delete your personal information
- •Opt out of certain processing (including marketing)
- •Withdraw consent
- •Request data portability
To exercise these rights, contact us at the details below. We will respond within 30 days.
Do Not Sell My Personal Information – We do not sell data.
6. Data Retention
We keep your information as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account and data (subject to legitimate business or legal needs).
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content. You can manage cookie preferences through your browser settings. We may also use Google Analytics or similar services.
8. Children's Privacy
Our Service is not directed to children under 18. We do not knowingly collect data from children. If we learn we have collected such data, we will delete it.
9. International Users
If you are outside the United States, your data may be transferred to and processed in the U.S. By using the Service, you consent to this transfer.
10. Changes to This Privacy Policy
We may update this policy from time to time. We will notify you of material changes by posting the new policy and updating the "Last Updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
AutoShare Cooperative
Email: info@autosharecollective.com